If basic antivirus and firewall defences are the first, preventative layer in cybersecurity, and security testing such as vulnerability testing and penetration testing are the second layer, then the third layer is 24/7 threat detection and response. This third layer is not only applicable to larger companies. Smaller companies, and especially those with special security, compliance or insurance requirements, are increasingly looking for cost-effective and manageable ways to obtain this higher level of security.
For many organisations the continuous collection and management of all kinds of logs from endpoints and network devices into a SIEM, with 24/7 monitoring and response to detected threats, is a task that is best outsourced to an expert organisation. Building an in-house, 24/7 Security Operation Centre (“SOC”) is simply too expensive. However, it is important to understand the scope and extent of an outsourced service. Ideally, for many, the outsourced service should operate as the client’s own SOC, taking the power to act on the client’s network and undertaking necessary remediation actions in response to threats according to an agreed “playbook”. In many cases, simply notifying the client of a complex threat in the middle of the night is not what is needed. Our idea of a Managed SOC, as opposed to an MDR service or Managed SIEM, is that there is a close and practical day-to-day relationship with the service provider, as if it was indeed an in-house SOC.
The Managed SOC can use a number of different software platforms to provide the threat detection and response service. In all cases, logs are consolidated and analysed, and tools pick out suspicious events and correlations. Threats are manually validated to remove false positives, and are triaged. Intelligence and knowledge about threats is applied. Threats are notified to the client as may be agreed, and actions may be undertaken on the client’s network to mitigate potential risks.
How can Titan Help?
Titan can arrange Managed SOC services from highly qualified vendors with excellent references, on 1,2, and 3-year contracts. Quotes are issued by Titan after scoping by the services vendor.
This service package is sold via Titan’s reseller or MSP to the end-client, while the services themselves and any necessary software platforms are provided directly by the service vendor to the end-client.
Contact us to find out how Titan can help your customers with Managed SOC Services, or to arrange a call and demo
Managed Antivirus and Firewall
This is an outsourced service for a specialised SOC (security operations centre) to remotely manage a client’s antivirus software and/or firewall, in order to optimise costs, access the necessary expertise at the SOC on a 24/7 basis, and improve security. This can be the start of a security outsourcing strategy which leads on to other managed services such as Managed SOC, for 24/7 threat detection and response.
How can Titan Help?
Titan can arrange Managed Antivirus and Managed Firewall services on one-year or multi-year contracts. There is a range of supported software and hardware platforms. Other related services can be provided as well, such as outsourced patch management. Quotes are issued by Titan after scoping by the services vendor.
This service package is sold via Titan’s reseller or MSP to the end-client, while the services themselves and any necessary software or hardware platforms are provided directly by the service vendor to the end-client.
Contact us to find out how Titan can help your customers with Managed Antivirus and Firewall, or to arrange a call and demo
This is a 24/7 managed service to ensure that a client is prepared to deal with cybersecurity incidents, including for example incident containment, log analysis, forensic investigation, the cleaning of malicious software from affected systems, network traffic monitoring and reporting.
The service can also be provided as a one-off project in response to a security incident.
How can Titan Help?
Titan can arrange Incident Response from highly qualified vendors, as a managed service on a multi-year contract or as a one-off project. Quotes are issued by Titan after scoping by the services vendor.
This service package is sold via Titan’s reseller or MSP to the end-client, while the services themselves are provided directly by the service vendor to the end-client.